Q1: Why does it take too long to get my refund?
A1: The IRS and FTB likes to take their sweet time. We recommend tracking your refund through our link here: IRS, FTB
But if you would like to follow up with the agencies yourself, here are their contact info:
880 Front St.
San Diego, CA 92101
7575 Metropolitan Dr,
San Diego, CA 92108
Q2: What should I do if I receive an IRS letter?
A2: Please email a copy of your IRS letter to [email protected] within 30 days of receiving
Q3: What should I do if I received a letter concerning the Premium tax credit?
A3: The premium tax credit regarding the proof of healthcare could affect your return. Please email your letter to [email protected] if you receive this.
Q4: I want to file my individual taxes, what documents do I need to prepare and send you?
A4: Please visit this link for a list of tax documents we’d like for you to gather: Individual Tax Documents list
Q5: I want to file my business taxes, what documents do I need to prepare and send you?
A5: Please visit this link for a list of tax documents we’d like for you to gather: Business Tax Documents list. If you don’t do bookkeeping for your business, you can use this income statement document to help you prepare an Income Statement